Commercial Ice Machine Repair, Cleaning & Maintenance Contracts
Fast, reliable service for restaurants, bars, delis, catering halls & hotels across Nassau and Suffolk County — before a dead ice machine costs you a health code violation or a night of lost sales.
A Broken (or Dirty) Ice Machine Is a
Business Problem, Not Just a Repair
For a restaurant, bar, or catering hall, a down or dirty ice machine isn't a minor inconvenience — it's lost drink sales on a Friday night, a failed health inspection, or a customer getting sick from contaminated ice. The FDA classifies ice as a food, which means it's held to the same sanitary standard as anything else you serve. Around the Clock Refrigeration keeps commercial ice machines running clean and reliable, with fast repair response and maintenance contracts built to catch problems before they turn into a closure — or a citation.
Repair, Cleaning & Maintenance — Covered
Ice Machine Repair
Same/next-day diagnosis and repair for machines that have stopped producing, are making slush or off-flavor ice, are leaking, or are running loud or warm.
Cleaning & Descaling
Mineral scale and biofilm buildup are the leading cause of both ice machine breakdowns and health-code issues. Scheduled cleanings protect output, ice quality, and machine life.
Maintenance Contracts
Scheduled visits, priority emergency dispatch, and discounted repairs — so failures become rare instead of routine.
Why Regular Maintenance Protects More Than the Machine
Ice is legally a food product — the FDA holds it to the same sanitary standard as anything on your menu, and health inspectors check ice machines accordingly. The violations they cite most often aren't mechanical, they're biological, and the uncomfortable part is that a machine can develop them while still producing ice normally, so it can fail inspection — or make someone sick — while looking completely fine from the outside. What inspectors typically look for:
Manufacturers generally call for a full internal cleaning and sanitization at least every 6 months — more often for high-volume bars and restaurants — which is exactly the cadence built into the Priority Care and Full-Service plans below: scheduled cleaning before scale and biofilm have a chance to build up, not just a repair after something's already gone wrong.
Choose the Plan That Fits Your Risk
Pricing scales with machine count and visit frequency. Choose how much risk you're willing to carry between visits — then request a quote for an exact number.
CARE
- 1 Annual Cleaning & SanitizationFull internal clean, descale & sanitize once a year
- Priority SchedulingBooked ahead of non-contract callers
Call (516) 214-0178 to enroll
CARE
- 2 Visits / Year (Spring & Fall)Scheduled cleaning + descale twice a year
- Same-Day Priority DispatchFront-of-the-line response when you go down
- 10–15% Off Parts & RepairsAutomatic member discount on every call
Call (516) 214-0178 — priority dispatch included
CONTRACT
Everything in Priority Care — including same-day priority dispatch — plus:
- Quarterly CleaningsFour scheduled cleaning & descale visits a year
- No Dispatch Fee — Ever$0 trip charge on every service call
- Filters & Parts IncludedFilter and part replacement built into the contract
- Built for Multiple LocationsOne agreement across several machines or sites
Call (516) 214-0178 for a multi-unit quote
Pricing scales with machine count and visit frequency — request a quote for an exact number.
Manitowoc, Hoshizaki, Scotsman & More
We service most major commercial ice machine brands.
Restaurants, Catering Halls & Multi-Site Facilities
Around the Clock Refrigeration maintains ice machines for restaurants, catering halls, and multi-site facilities across Nassau and Suffolk County — including a full-service maintenance contract for a Long Island catering hall and a multi-location facilities client.
Ice Machine Service FAQ
Serving Nassau & Suffolk County
Proudly serving Nassau & Suffolk County, including Kings Park, Port Washington, Bethpage, Massapequa, Seaford, East Northport, Oceanside, East Rockaway, and surrounding communities.
Get a Maintenance Contract Quote
Tell us how many machines you run and where, and we'll put together a plan and a price. Multiple machines or locations are priced as one agreement — those usually need a quick look at the equipment before we can quote an exact number.
Prefer to talk it through? A live person answers 24/7 and can walk you through the plans and what your setup needs.
Need service now, not a contract?
Book a service visit online and we'll confirm right away.
Secure booking powered by Housecall Pro.
Don't Wait for a Breakdown — Protect Your Ice Machine Today.
Same-day service available across Nassau & Suffolk County. Call now or request a maintenance quote above.
(516) 214-0178Available 24 Hours · 7 Days · All Holidays